Harcourts: Building Belonging Across Borders

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Harcourts, founded in 1888, is the largest real estate group in New Zealand and one of the fastest-growing across Australasia. With more than 10,000 team members in nine countries, keeping everyone connected was always going to be a challenge. But for Harcourts, connection isn’t just a nice-to-have—it’s how they bring their culture to life.

Communication That Couldn’t Keep Up

Agents are always on the move. Open homes, appraisals, client meetings—it’s not a desk job. That made sharing time-sensitive updates, announcements, and recognition tricky.

When a major government update in Queensland landed just hours before auctions were due to begin, the team at Harcourts Ascot and Clayfield didn’t panic. They pivoted.

“On what was quite a stressful day, I was able to connect with my office-based team members. I knew exactly what I needed to change and how I was going to execute my open homes and auctions for that day.”
— Matt Williams, Sales Agent, Harcourts Ascot & Clayfield

Creating One Place to Share, Learn, and Lead

The real estate world moves fast. Harcourts needed a digital home that could match the pace and bring their people together in real time. With Enablo’s help, they rolled out a space where knowledge flowed easily and culture could be shared, not just spoken about.

  • Listing updates, market news, and best practices now travel fast.
  • Live training and auction broadcasts keep agents sharp and aligned.
  • Speaker notes and tools from HQ are easy to access—from any device.

Recognition That’s Real-Time and Real Impact

Culture has always been a point of difference at Harcourts. But as Mitch Green, Head of People and Culture, put it:

“Culture has always been a point of difference for us at Harcourts, but it’s not something that is experienced by everyone in the same way. We have teams who are spread across lots of different countries. Real Estate can definitely be a lonely job at times. We needed a way to bring our culture to everyone at the same time and allow everyone to participate in it. This platform makes it easy to crowdsource our culture.”
— Mitch Green, Head of People and Culture, Harcourts International

By building in daily rituals like digital standups, shout-outs, and milestone reminders, Harcourts gave their people more ways to feel seen and celebrated—no matter where they are.

One Global Team, Many Local Wins

What started as a need to communicate became a way to connect. Harcourts has turned a network of 10,000 into a culture that’s consistent, caring, and full of momentum.

Want to bring your people together and amplify your culture? Let’s talk about how we can help.

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